General Conditions of Sale – SARL BLUE NAUTIC


Preamble


The company SARL BLUE NAUTIC, whose headquarters are located at 17 rue de Romery, 51480 Cumières, offers the rental of electric boats for river trips on the Marne, departing from the pontoon located on the site of the Municipal Campsite of Épernay, allée de Cumières (51200). This activity is carried out in accordance with its charter status.


Article 1: Reservation and Briefing


1.1 Presence and contact


The customer must present himself 20 minutes before the scheduled departure time. He must have a charged telephone on board, the number of which will have been communicated at the time of booking, in order to be contactable if necessary during the navigation.


1.2 Formalities before boarding


The tenant or the captain (if different) gives the staff:

  • THE voucher (or proof of reservation)
  • A valid ID (or driving license)


    • A 10-minute briefing (in French or English) is then provided to explain the safety instructions and navigation rules. The customer electronically signs a document certifying that they have understood and accepted these instructions.


    1.3 Inventory


    An inventory of the boat is carried out with a member of the team         before and after navigation.


    1.4 Cleanliness and damage


    Any boat returned         dirty, damaged or showing signs of deterioration will be subject to a deposit deduction or invoicing according to the amounts specified in Article 7.


    Article 2: Navigation and Safety Rules


    2.1 Authorized Zone


    Navigation is only permitted on the         Marne River, departing from the Blue Nautic pontoon, in the area defined during the briefing.


    2.2 Maximum capacities


    • ACE: 4 people
    • SCOOP: 5 adults Or 4 adults + 2 children (under 12 years old)


      2.3 Prohibited behaviors


      The following are prohibited on board:

      • Leave a minor at the bar
      • Leaning over, swimming or dangling your feet over the back of the boat
      • Navigate in zigzag
      • Exceed the authorized area
      • Stop on the banks (except in cases of force majeure)


        • 2.4 Life jackets


                 Mandatory for minors, highly recommended for adults.


        2.5 Alcohol on board


        Alcohol consumption is                 limited to two flutes of champagne maximum for the captain. A blood alcohol test can be carried out in the event of an incident.


        Article 3: Captain’s Responsibility


        3.1 Responsibilities


        The captain, even if he is not the tenant, must be                 major and is criminally responsible in the event of an accident or failure to comply with the rules. He ensures that good crew behavior.


        3.2 Driving and landing


        The captain must sail                 in slow motion to leave the bay and the pontoon, as well as when approaching the BLUE NAUTIC pontoons on the way back. All damage caused by careless driving will be invoiced (see article 7).


        Article 4: Cancellation, Delay and Reimbursement


        4.1 Force majeure or adverse weather conditions


        In the event of bad weather or force majeure (illness, breakdown), a                 full refund or a report of the service is offered. A written justification must be sent by email with the reservation number.


        4.2 Cancellation without justification


        • 100% refunded if the cancellation is made 15 days or more before the service
        • 50% refunded between 8 and 14 days before
        • No refunds less than 8 days, except justified force majeure


        4.3 Interruption during the walk


        If a                 failure not attributable to the customer occurs, the service will be refunded.
        In case of                 sudden weather change (rain, strong wind) after a departure validated under normal conditions, the company may interrupt the walk without obligation of reimbursement.


        4.4 On-time arrival – Lateness and absences


        The customer must present himself                 20 minutes before departure time (either 10:10, 2:10 or 4:10).
        The departure is                 tolerated until the scheduled time (10:30 a.m., 2:30 p.m. or 4:30 p.m.).

        • After these hours and without customer call, SARL BLUE NAUTIC reserves the right to cancel the service without reimbursement
        • In case oflate arrival, no refund or postponement cannot be required


          Article 5: Denied Boarding


          SARL BLUE NAUTIC can refuse boarding, without reimbursement:

          • In case of suddenly dangerous weather conditions
          • If a passenger is in drunken state or refuses to respect the safety instructions
          • If the boat is in overload


          Article 6: Incidents and Responsibilities


          6.1 Refund following weather cancellation
          The refund is made                     immediately or within 15 to 21 days according to the bank.


          6.2 Report
          A                     postponement of service is possible by written agreement, in the event of adverse weather or force majeure.


          6.3 Damage and deterioration
          In case of damage:


          • A withholding on bail will be carried out (see article 7)
          • If the deposit is insufficient, the customer agrees to repay the balance
          • In case of serious damage, A observation may be carried out by law enforcement


            • ⚠️ Alcohol consumption remains strictly regulated. Any traffic violation regarding drunk driving applies to the operation of a pleasure boat.


            Article 7: Rates for Damage and Degradation


            Boat returned dirty: 50 €

            Damaged paddle: 40 €

            Cigarette burn on the boat: 300 €

            Damaged awning branch: 300 €

            Broken awning branch: 450 €

            Damaged awning: 1000 €

            Damaged hull: 1500 €

            Vest (hole, tear, lost): 55 €

            Soiled vest: 30 €

            Plastic scratched by dog: 50 €


            These rates are provided for informational purposes only. Any other damage will be subject to a specific assessment by our team.


            Article 8: Presence of Animals on Board


            THE dogs are allowed on board. They must be kept on a leash until boarding.
            The owner must have a                         personal cover in the bottom of the boat.
            Of the                         cleaning fees may be applied in the event of traces of scratches or dirt (see article 7).
            A                         cleaning kit is made available.


            Jurisdiction clause

            In the event of a dispute, the Commercial Court of Reims is the only competent authority.